Legal

Privacy & personal data.

How Kintra handles personal data — what we collect, why, where it is stored and what rights you have. Version 1.0 · October 2026.

In short

• We only collect what we need to deliver the service.
• Your material and your texts are never used to train AI models.
• We never sell data on, and we do not share it with advertisers or data brokers.
• Card details are handled by Stripe. We never see or store them.
• You can request an extract, correction or erasure at any time.

1. Who is responsible

The controller is SeniorPartner Sverige AB (org.nr 559578-0460), Koppomsvägen 48, 673 37 Koppom, which runs Kintra. Questions about personal data should be sent to info@kintra.se.

For the personal data contained in the material you yourselves enter in the portal — for example photos of staff — you are the controller and Kintra is the processor. This is governed by our Data Processing Agreement.

2. What data we process

When you order a free sample

Industry, type of business, website, e-mail address, what you write in the free-text field and — for Start — the photos you attach.

When you are a customer

• Contact and company details: name, e-mail, phone, company name, organisation number and billing address.
• Material in the portal: fact bank, question bank, photos and the choices you have made about profile and tone.
• Delivered content: texts, seasonal calendar and changes you have made.
• Payment: which plan you have, payment status and receipts. The card details themselves are handled only by Stripe.
• Login: e-mail address and the technical data needed to keep you logged in.

When you contact us

What you write in the contact form or in e-mails to us.

3. Why, and on what legal basis

• Delivering the service and taking payment — to perform the agreement with you (Art. 6(1)(b) GDPR).
• Bookkeeping — to comply with the Swedish Bookkeeping Act (Art. 6(1)(c)).
• Free samples, answering questions and developing the service — our legitimate interest in being able to show and improve the service (Art. 6(1)(f)).

4. How long we keep the data

• Free samples that do not lead to a subscription: deleted no later than six months after delivery.
• Customer data and material: for as long as the subscription runs, and then for 90 days so that you have time to download everything. After that it is deleted.
• Accounting records (for example receipts): seven years, in accordance with the Swedish Bookkeeping Act.
• Contact enquiries: no more than twelve months.

5. Subcontractors

We use a small number of carefully selected suppliers. They may only process data in order to perform their part of the service.

• Supabase — database, photo storage and login for the client portal.
• Netlify — hosting of the website and the portal.
• Stripe — card payments and receipts.
• Anthropic — AI service used when the texts are produced. The data is sent via API and is not used to train models.
• Formspree — receives the forms on kintra.se.
• one.com — e-mail to and from info@kintra.se.

Some of the suppliers are American companies, and data may therefore be processed outside the EU/EEA. Such transfers take place on the basis of the EU–US Data Privacy Framework or the European Commission’s standard contractual clauses.

6. Your rights

You have the right to:

• know what data we hold about you and receive a copy (a data subject access extract)
• have incorrect data corrected
• have data erased, unless we are required by law to keep it
• receive data you have provided in a machine-readable format (data portability)
• object to processing based on our legitimate interest

Write to info@kintra.se. We reply within 30 days. If you are unhappy with how we handle personal data, you can contact the Swedish Authority for Privacy Protection (IMY), imy.se.

7. Cookies

How we use cookies is described on the Cookies page.

8. Changes

If the policy changes in a way that affects you, we will tell you by e-mail and in the portal. The latest version is always available on this page.

Version 1.0 · October 2026. SeniorPartner Sverige AB, org.nr 559578-0460, Koppom, Sweden.